Frequently asked questions

FAQ

It takes us 1-3 business days to prepare the shipment.

Delivery within Europe takes 8-18 business days. 

Most orders shipping within Europe. arrive within 10 to 20 business days of successful payment processing.

Yes, all of our products are quite easy to assemble. We include all of the required tools and detailed instructions for a smooth assembly.

It usually takes about 25-50 minutes to assemble, while kitchen chairs can be assembled within 10 minutes or less. It’s a safe and fun activity to do with your children. 

We ship our products worldwide and very rarely have any issues with lost or damaged items. Even so, all of our products come with insurance. If your order comes damaged, please contact us as soon as possible and we will send you a replacement. 

farnoradecor@gmail.com

We use an international payment system that is employed by all e-commerce businesses operating through the Shopify.com platform. In case your item is not delivered, you can get your money back by contacting the bank that issued your credit card and filing a complaint. You can also check our account on Etsy.com, where you will be able to read consumer reviews about our customer service and product quality.

Did we answer all of your questions? If not, please contact us via e-mail at farnoradecor@gmail.com