Frequently asked questions


How soon will receive my order?

It takes us 1-3 business days to prepare the shipment.

Delivery within Europe takes 8-18 business days. 

Most orders shipping within Europe. arrive within 10 to 20 business days of successful payment processing.

Is it easy to assemble my product? What tools do I need for it?

Yes, all of our products are quite easy to assemble. We include all of the required tools and detailed instructions for a smooth assembly.

It usually takes about 25-50 minutes to assemble, while kitchen chairs can be assembled within 10 minutes or less. It’s a safe and fun activity to do with your children. 

What happens if my order is damaged or lost in transit?

We ship our products worldwide and very rarely have any issues with lost or damaged items. Even so, all of our products come with insurance. If your order comes damaged, please contact us as soon as possible and we will send you a replacement.

I’m paying large sum for my order, how can i be sure that it will be delivered?

We use an international payment system that is employed by all e-commerce businesses operating through the platform. In case your item is not delivered, you can get your money back by contacting the bank that issued your credit card and filing a complaint. You can also check our account on, where you will be able to read consumer reviews about our customer service and product quality.

Did we answer all of your questions? If not, please contact us via e-mail at